Our first board member spotlight of the year is Eric Zhang, Research and Quality Assurance Chair:
As one of the two Research and Quality Improvement Coordinators, I am responsible for overseeing all of the research projects here at WCCC. I also work my co-coordinator on assessing patient satisfaction and working on improving quick reference material for the clinicians who work here. I believe WCCC is doing a great service for the uninsured community in the New York City area but like any organization it has room for improvement, and that’s why I wanted this role. I’m very proud that we have a large handful of projects currently ongoing. While we learn in class about the patient perspective and the caretaker’s perspective, for me, working at WCCC has shed so much light on the complexity of providing healthcare as a system and how important it is to coordinate and cooperate with colleagues and other members of the board, as well as our clinicians. I think this is a unique opportunity to view healthcare from that angle.